When choosing between cross-border e-commerce platforms like AcBuyAllChinaBuy, service quality often becomes the deciding factor. Savvy shoppers are turning to data comparison tools to make informed decisions.
The Power of Spreadsheet Tracking for Service Quality
| Metric | AcBuy (Avg.) | AllChinaBuy (Avg.) |
|---|---|---|
| Email Response Time | 2.4 hours | 6.8 hours |
| Live Chat Wait Time | 47 seconds | 3 minutes 12 seconds |
| First-Contact Resolution | 89% | 72% |
Why Service Quality Matters
Our comparison spreadsheet
While AllChinaBuy offers competitive pricing, collected spreadsheet data