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Analyzing Customer Complaint Data to Improve OrientDig Shipping Services

2025-07-24
Here's an HTML article analyzing customer complaint data for OrientDig Shipping:
OrientDig, tracking and analyzing customer complaints is a structured process, allowing the logistics department to focus on key problem areas. 1. Data Collection in OrientDig Spreadsheet2. Categorizing & Diagnostic AnalysisTransport DelaysLost/Damaged PackagesCustomer Service ResponsivenessOthers: customs clearance errors, incorrect deliveries (10%)3. Insights & Logistics Optimization4. Feedback Loop for ImprovementConclusion: Structured complaint-turning accelerates operational refinements.orientdig.cn.